We had a wonderful holiday and were very lucky with the weather. Everything looked just like the photos that you see in travel brochures and all the arrangements worked well. The scenery was truly stunning and people were very friendly and helpful. The Rocky Mountaineers was a memorable experience - it was well worth going on Gold Leaf service. The Rimrock Hotel in Banff and the Inn at Laurel Point in Victoria were especially nice hotels with good positions, food and service. The Chateau Jasper in Jasper was a bit 'weary' in decor but the evening meals were wonderful, probably the best we had.
We would have liked an extra night in Jasper and also in Victoria to have made the trip perfect but it is always difficult to co-ordinate everything and of course it would have increased the cost on what was the most expensive holiday we have taken so far.
Firstly a massive big thank you to all those in Barrhead who made this holiday possible and such a success.
The service we experienced from inception and delivery to conclusion was exceptional.
Despite a few of my misgivings about the travel arrangements,particularly tight internal transfers, never happened and the whole holiday went without any major hitch. The internal Air Canada flights were a particular success with no delays or missed flights or lost baggage. The staff were very helpful at all times.
The hotels were excellent and got better as the holiday progressed made even better with a number of unexpected upgrades we received. Overall service, friendliness and assistance was excellent across Canada. The choice of food on the whole was also of a high standard apart from one hotel (The Best Western, Charlotte Town, PrinceEdward Island) which was only able to provide a rather packaged basic breakfast (but we had probably been rather spoilt by then). The hotel room itself was very good just the lack of on-site eating facilities.
Venues were great but on reflection would have preferred to stay longer at Niagra and Victoria if we had our time again. Vancouver itself was not such a pleasant experience so many vagrants around you and felt dangerous at night compared to anywhere else in Canada, although this speaks more to lack of care and concern by the local government in Vancouver. I would not rate this city high as a tourist destination, Victoria on the other hand was a great place.
Highlights were Niagra Falls (especially the nighttime fireworks over them), coach trips to Glacier Experience in Rockies, Maligne Lake, Rocky Mountaineer Gold Class Train from Jasper to Vancouver, Whale watching trip (where we experience a Super Pod of Orca's) and wild life/ scenery in general across the whole holiday.
We had an added bonus of early winter snow across the Rockies which meant we have some marvellous pictures and sights to hold onto. Downside was that the Skywalk was closed and we could not experience this. Our tour guide indicated that we should let you know about this as we had paid for it but did not experience it. We did however get ride onto glacier which was another highlight.
The one real negative from a very enjoyable and successful holiday was the hotel provided by Rocky Mountaineer Experience in Kamloops (we have indicated our thoughts on hotel to company) which was in our opinion not even as good as a Travel Lodge in UK and given cost of this element was poor value. The train experience itself and service / food on the other hand was exceptional value.
Overall all our expectations were either met or bettered and this was indeed a holiday of a life time. Many thanks again to Barrhead for organising such a great holiday for us.
What an experience! From landing at Vancouver to Boarding at Calgary, everything was superb! The accommodation, hotels, service in hotels and on the cruise, the cruise itself, staff were all brilliant. Hotels were first class and transfers between hotels, ship, train were so well organised and smooth running with food and drink while we were waiting to board. I think the best experience was seeing two small bear cubs in the forest arguing over a dead salmon - like two naughty children! Only negative comment I would make is that the trips from the cruise were rather expensive. Overall, it was a holiday never to forget.
It was a great trip - I cannot speak highly enough of the Niagara Airbus tours. Toronto hotel was great, on the harbour on the lake Ontario. I wish I could have spent more time there.
Niagara and especially Niagara on the Lake is a must. We had lovely weather which enhanced the experience. The tour was great and our guide Sheralyn was brilliant.
Not sure about the Hilton hotel itself in Niagara - it needs some updating. Reception was lukewarm, with a definite lack of enthusiasm. But the concierge services made up for it. But the restaurants close by were good.
I contacted Barrhead Travel to provide a forteen day holiday to include a cruise and rail journey to Alaska and the Canadian Rockies,and what a brilliant job they did.
The flights,hotels,cruise ship and rail trip were all beyond our expectations. It was truely a holiday of a lifetime.Everything was planned within our "holiday window" giving us hotel breaks between flights,cruise and rail trip.
Even the weather was unbelievable throughout the whole fortnight.
Well done and thank you very much.
We were very impressed with the organisation and all our transfers went smoothly no problems whatsoever. The tour guides were very knowledgeable and interesting. The hotels we stayed in were excellent. Loved the Caribou Lodge in Banff and recommend their restaurant. The journey from Banff to Jasper was beautiful across the Colombia Icefields parkway. We all enjoyed walking on the Glacier that was a great experience. The Rocky Mountaineer from Jasper to Vancouver was amazing. The service and the food were first class. Had a little problem in the hotel in Vancouver the Century Plaza the toilet flooded within 5 minutes of us arriving but it was quickly rectified. Also had to keep asking for more towels as they kept providing towels just for two people and we were three. Loved Victoria in Vancouver Island the hotel the Inn at Laurel Point was in an excellent location. Great views across the harbour and close to restaurants and main shopping area. We went on a whale watching trip was was fantastic as we saw a lot of whales. However one of the engines blew up on the way back and we had to stop at a different port and bussed back which meant we didn't go to see the seals.
A week in the Rockies followed by a week in Vancouver was just the right balance especially for our teenage daughter. We loved the beautiful scenery lakes and occasional wild life (didn't see many bears or elks sadly )
We loved Vancouver being in the city and then going across to Vancouver Island and being by the sea.
An unforgettable holiday, lovely memories to last a lifetime.
The journey on the Rocky Mountaineer train was the highlight of the holiday for my husband but I personally enjoyed every part of the holiday.
Toronto was much busier and has a lot of construction work in nearly every district so it was quite difficult to get around and was very noisy - would not go back to Toronto other than the fact that if you want to go to Niagra Falls. We would have liked the opportunity to stay in Niagra on The Lake for a couple of days, perhaps next time.
Banff and Jasper were great, we enjoyed some good unseasonal temperatures and the rocky mountaineer was as ever fab with Brandie our canadian host she was the best !!
Princess cruise to Alaska was very relaxing and some of the sights were incredable
The arrangements worked like clockwork from start to finish. We upgraded to a suite in Delta Whistler for very little and due to the weather it was worth it. The peak to peak gondola experience is a must. Whistler is beautiful and very relaxing.
Suite in Century Plaza Vancouver was a little dated but very clean and comfy, the food in the restaurant was amazing and plentiful. I would happily go back.
We were upgraded on the Alaskan cruise to deck 9. Not too sure what the difference was from the room we booked, but the room was lovely. Inside cabin, so with hindsight I would at least book a room with a window. The boat was lovely and again the food was great.
Upgraded on the flight home that was a bonus
Downside was the poor weather, but it didn't hamper us.
Service from Nikki our travel consultant was amazing - so helpful
We had an enjoyable holiday in Canada and Alaska despite a number of transfers between different destinations all went very smoothly with taxis and coach available all to time. The quality of the rooms in Vancouver was very good with our second night on the 21st floor with tremendous views.
The Alaskan cruise was to a high standard but did not appreciate only 4 days out of 7 you could leave the ship although there were a number of activities to keep us entertained which we would not normally had done.
The cruise was very relaxing with wonderful scenery passing by that you would unlikely see anywhere else.The day the ship visited the Hubbard glazier with mini icebergs floating by was a once in a lifetime experience.
As for the sights and scenery - unforgettable.
We just loved it all and the friendly Canadians was a bonus.
Only one unpleasant point, with the return coach ride from Victoria to the Ferry back to Vancouver, we had return tickets and joined the queue for the coach. The guy loading the bags was a bit miserable and said we should have gone inside to get our bags tagged, as they drop off at several locations.
…..We had an amazing time on our honeymoon! Everything went really well and it was great to have it all organised for us - we certainly couldn’t have done it better ourselves even with months of planning. We absolutely loved Canada and all the places we visited. It was just the right balance between time to relax and being kept busy with trips and excursions. I would have no hesitation in recommending you to anyone in the future. Ill certainly be in touch with Natalie when were planning our next big trip! Thanks again for everything. Kind Regards, Elaine
….Found the experience very relaxed no hard sell, all information was informative and relevant. The sales person was very knowledgeable and no silly question I asked was a problem - Gary
……..Our holiday to Canada was amazing! Everything went like clockwork.
Our hotel in Vancouver, the Georgian Court was lovely and so were the staff. The food from the in house restaurant was really good too. You were right about the ship, it was great. I think having the balcony, for us, was essential. Fantastic watching the world go by with a drink in your hand and the sun on your face!
The Rocky Mountaineer was fantastic. I would recommend anyone to go Gold Leaf if at all possible. The seats were so comfortable and we could see so much. The food was of such a high standard and the staff knowledgeable, friendly and efficient. They work so hard! Banff was a lovely little town and our hotel was great. Our trip to Lake Louise was for me the highlight of the entire trip! Unless you have been you just can't describe the beauty of the place. The Deer Lodge was a nice comfortable hotel. Would definitely recommend the Heritage rooms.I would like to thank you Laura for arranging a fantastic trouble free holiday of a lifetime.
We will recommend Canada Travel Specialists to all of friends….
….A superb experience from beginning to end. We did a tailored itinerary put together by Natalie Stewart at Barrhead including Banff, Jasper, Rocky Mountaineer, Vancouver and a cruise on Celebrity Infinity to Alaska and back. The hotels/rooms were great, side trips perfect, instructions and connections flawless. Even had complimentary champagne on my birthday at Fairmont Waterfront hotel. Would arrange future trips through Canada Travel Specialists. Full marks and Natalie, in particular. Well done. – David Taylor
Mr & Mrs Walker
…….Many thanks to Adla at Canada Travel Specialists for booking and organizing this holiday it was just perfect throughout ,we were very impressed from the start, and everything went perfectly ,the hotels were first rate,and the Rocky Mountaineer train and the alaska cruise were fantastic ,we will be telling all our friends about the holiday and the service that we received thank you so much for a holiday of a life time - Mr and Mrs Walker
……Very pleased with how well our travel advisor Hannah planned and tailored our holiday over the telephone to Canada (Vancouver, Alaska Cruise, Rocky Mountaineer, Banf and Quebec). A holiday of a lifetime for us, expensive but good value. - Michael Ellis
……Wanting to go to Canada for a long time and with a special birthday coming up for my husband I contacted Canada travel specialist's on-line and told them what I wanted and they were absolutely brilliant and sent me an itinerary back the same day and with just a little bit of tweaking am happy to say I booked the trip. I know that between when the trip was booked and right up until I go I can count on them to help with any queries or problems I may have, I would recommend them to anyone thinking about going to Canada. – Margaret
…We dealt with Craig who we found to be very knowledgeable and helpful and has continued to be so - thank you Craig keep up the excellent work - and thank you Canada Travel Specialists for the very competitive price!! We would not hesitate to recommend Craig and personal recommendation is how we came to book our holiday. Thanks – Chris
……I cannot fault the staff at Canada Travel Specialists at all, they made our holiday so special. We are a family of 5 and we often struggle to find hotels that cater for us to stay in one room and they sorted it all out. I will definitely use them now for all our holidays to Canada and I would recommend them to anyone wishing to travel there. You are all polite, friendly and enthusiastic and you gave us so much advise of thing to do and see. Now all we can say is a big Thank you. – Andrea
……Our Travel Adviser Michelle was very helpful and knowledgeable in organising our trip to Canada and our itinerary Michelle was able to guide us the on best resorts to visit and the best hotels to stay in. When we asked to vary our time to spend in Vancouver and Victoria she took care of everything and made sure we were happy with the choice of hotels. We would definitely recommend her to our family and friends. – Thanks Christine
…We booked the holiday to Canada and Alaska as it was on my husband's bucket list but when we checked the dates of the last Alaskan cruise, our dates couldn't match, so Canada Travel Specialists arranged a tailor-made one for us with the whole holiday reversed. What a wonderful time!! The whole holiday (flight to Vancouver, a week's cruise to Alaska, 3 days Vancouver, trip on the Rocky Mountaineer train and then back to Banff for 3 days) was everything we expected and more besides. It certainly was the holiday of a lifetime with service at every stage out of this world. I can't praise this travel company highly enough and would (and have!) recommend them strongly. – Thanks Joyce